Shipping policy
Thank you for shopping with Lyme Life.
We currently ship orders from fulfillment locations in California and New Mexico using standard shipping carriers.
Processing Time
Orders are typically processed within 2–5 business days after purchase.
Processing times may be slightly longer during product launches, restocks, or high-volume periods. You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Estimates
We offer standard shipping across the United States.
Shipping rates are calculated at checkout based on your location and order size.
Estimated delivery times after shipment:
- Standard Shipping (U.S.): 3–7 business days
Please note that delivery times are estimates only and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.
Shipping Locations
At this time, we ship to addresses within the United States only. We do not currently offer international shipping.
Delays & Carrier Responsibility
We are not responsible for shipping delays caused by carriers, weather, holidays, or other circumstances outside of our control.
Once an order has been handed to the shipping carrier, responsibility for delivery rests with the carrier.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, please contact us immediately at info@lymelife.org, and we will do our best to help before the order is shipped.
Lost or Damaged Packages
If your order arrives damaged, or if you believe your package is lost in transit, please contact us at info@lymelife.orgso we can assist you in resolving the issue with the carrier.
Contact
For any shipping questions or order support, please reach out to:
info@lymelife.org