Terms of service
OVERVIEW
Welcome to Lyme Life! The terms “we”, “us” and “our” refer to Lyme Life. Lyme Life operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Lyme Life is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ depending on your device.
We do not guarantee that the appearance or quality of any products will meet your expectations.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and may limit quantities on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Lyme Life reserves the right to accept or decline any order at its discretion. Your order is not accepted until confirmed by Lyme Life. Payment must be received and processed before acceptance.
Please review your order carefully before submitting. We may be unable to accommodate cancellation requests after acceptance. If we do not accept or fulfill an order, we will attempt to notify you using the contact details provided at checkout.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that purchases are for personal or household use and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
Unless otherwise stated, prices do not include taxes, shipping, handling, or import charges.
You agree to provide current, complete, and accurate payment and account information and to update it as needed.
You represent and warrant that:
(i) payment information is valid and authorized
(ii) you are authorized to use the payment method
(iii) charges will be honored by your payment provider
(iv) you will pay all applicable charges at the time of purchase
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates only. Risk of loss passes to you once the order is transferred to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos, product descriptions, and design, is owned by Lyme Life or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without written permission.
Lyme Life trademarks, branding, and product names may not be used without permission. Shopify trademarks remain the property of Shopify.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” and “as available” without warranties. We are not responsible for your use of third-party tools.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content, policies, or practices. Use of third-party websites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Lyme Life is powered by Shopify, which enables us to provide the Services. However, all sales are between you and Lyme Life. Shopify is not responsible for any aspect of transactions, including product-related injury, loss, or damage. You agree to release Shopify from any claims related to your purchase.
SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy. Shopify may also process data to provide Services. By using the Services, you acknowledge and agree to this data processing.
SECTION 11 - FEEDBACK
Any feedback submitted may be used by Lyme Life for any purpose, including commercial use, without obligation to compensate you. You confirm you own the rights to any feedback submitted.
SECTION 12 - ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if needed.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes or to violate any laws, infringe rights, transmit harmful code, collect personal data without consent, spam, impersonate others, or interfere with platform functionality.
We may suspend or terminate access if these terms are violated.
SECTION 14 - AGENTS
If automated systems (“Agents”) interact with the Services, they must identify themselves and comply with all access rules. We may limit or restrict agent access at any time.
SECTION 15 - TERMINATION
We may terminate or suspend access at any time without notice. Certain sections of these Terms will survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free service.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lyme Life is not liable for any damages arising from use of the Services or products purchased through the Services.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Lyme Life and Shopify from claims arising from your violation of these Terms or misuse of Services.
SECTION 19 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms represent the full agreement between you and Lyme Life and supersede prior agreements.
SECTION 21 - ASSIGNMENT
You may not assign these Terms. We may assign them at our discretion.
SECTION 22 - GOVERNING LAW
These Terms are governed by the laws applicable to the jurisdiction in which Lyme Life is headquartered.
SECTION 23 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
info@lymelife.org